FREQUENTLY ASKED QUESTIONS
We strive to ensure that the product you receive closely matches the image on our website. However, slight variations in color, size, or design may occur due to lighting, screen settings, or manufacturing differences. If you have any concerns, please contact our support team for more details
Email Confirmation: After making a purchase, a sales receipt is automatically sent to your registered email address. Please check your inbox (and spam/junk folder) for an email from us.
My Account: If you have an account with us, you can log in and navigate to the "Order History" or "My Orders" section. There, you will find a list of all your orders, along with the option to view and download your sales receipts.
Customer Support: If you need further assistance, feel free to contact our customer support team. They can resend your sales receipt or provide any additional information you may need.
Yes, we often restock popular items that are indicated as “out of stock.”
Sign Up for Notifications: To be the first to know when an item is back in stock, sign up for restock notifications on the product page. Simply enter your email address, and we will notify you as soon as the item is available again.
Check Back Later: Our inventory is frequently updated, so we encourage you to check back on our website periodically for the latest availability.
Contact Us: If you have a specific item in mind, feel free to contact our customer support team for more information on restock dates and availability.
We currently offer local shipping within Lebanon.
Shipping Areas: We deliver to all regions within Lebanon.
Delivery Time: Orders typically take 2 to 3 working days to be delivered.
Address Details: Please ensure that your shipping address is accurate and complete to avoid any delays.
Need Assistance? If you have any questions or need help with your shipping details, please contact our customer support team.
Contact Us: info@arabisoap.com
